Safety Guide

Meeting in person

• Meet in a public place. Mall food courts, coffee shops, and gas stations are great choices. Avoid meeting at someone's home.
• Bring someone with you for higher-value items, or at least let a friend know where you're going and when to expect you back.
• Meet during daylight hours when possible.
• Inspect the item carefully before paying. Check the size, condition, and any defects mentioned in the listing.
• Pay in person: cash or a verified GCash / Maya transfer that you watch land before handing over the money.

Online payment + shipping

• Use traceable payment methods (GCash, Maya, bank transfer with a clear reference). Avoid gift cards or anything that can't be reversed.
• Use a courier with proof of delivery (J&T, LBC, Lalamove) — keep the tracking number and the delivery photo.
• Sellers: ship promptly after payment is confirmed. Send the tracking number to the buyer.
• Buyers: open the package on camera if the item is high-value, in case you need to dispute condition later.

Buying from shops

• Go Pair PH does not own or operate the shops. Shop pages are hosted storefronts for independent sellers and resellers.
• Confirm order details directly with the shop before sending payment, including size, price, delivery method, meetup location, and availability.
• Only send payment after the shop confirms your order. Keep screenshots of the order, payment, and delivery conversation.
• Check the shop's Facebook page or contact channel when available so you know who you are transacting with.
• Report suspicious shop behavior to Go Pair PH so we can review the storefront, but payment and delivery arrangements remain between buyer and shop.

Red flags to watch for

• The other party refuses to share photos of the actual item or pressures you to commit fast.
• Prices that are far below market value with no good reason.
• Requests to move the conversation off-platform before the basics are agreed.
• Stories that pivot quickly: "I'm abroad, please send a deposit and I'll ship."
• Requests for unusual payment methods (crypto, gift cards, third-party escrow you've never heard of).

Listing honestly (sellers)

• Use real photos of the actual pair — top and sole at minimum.
• Be upfront about mileage, defects, smells, or repairs.
• Price fairly. If you're not sure, browse comparable listings.

Reporting issues

If something feels off — a suspicious listing, harassment, or a deal gone wrong — please report it via our contact page. Include the listing URL or username and a short description.

Remember

Go Pair PH is a listing and storefront platform — we don't own the shops, sell the items ourselves, or handle payments and shipping. The best way to stay safe is to use common sense, keep records of every transaction, and never feel pressured to complete a deal you're not comfortable with.